Frequently Asked Questions

Will the technician provide us with an estimate during the visit? Or will I get the estimate emailed?

What kind of payment methods can be used?

Is technician the last person to make a decision regarding my warranty claim?

How to start a business relationship with Furniture & Repairs?

What is the payment term for Business account?

How much does the on-site inspection cost?

On which other media's can I check your ratings?

Why Furniture & Repairs charge for the on-site inspection?

How can I choose a material for my reupholstery job?

Will I get a reminder email or a call a day before the visit?

How can we find out a more specific ETA (Estimated Time of Arrival) of the technician?

Do you provide the parts and fabrics?

Do you restore antique furniture?

Why did the technician take pictures of my furniture that has the damages?

Are your technician's background checked?

Do you work with warranty services?

How will I know if the technician is from Furniture & Repairs?

Is there a drop off / pick up option for the customer?

Can I supply the material myself?

Can the technician perform the repair during the on-site inspection, if estimate is approved?

Why our website does not include specific prices?

How can I get an accurate estimate with several repair / cleaning options?

Is it free to request a service estimate on your website?

How can I schedule an appoinment for the on-site visit?

How does Furniture & Repairs work? Do you repair on-site or in-shop?

Do you have an upholstery chart?

Will the technician call us before arrival?

Will the technician have shoe guards?

Furniture & Repairs services my state, but I'm not able to find the zipcode as your service area.

What happens when the technician can not repair / clean OR repair does not hold / stain is still present after cleaning?